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OASIS Support

If you have read and followed the instructions provided in the help menu and still experience difficulties with OASIS, contact OASIS Central for assistance.

OASIS Central can be contacted by the following means:


Log an OASIS Central support request via web form
(click Contact Us on the top right hand corner of any OASIS screen)

In person

Student IT Support Helpdesks are located at the following locations:

During Semester:  
Building 105 - Library, Room 217, level two

9am - 9pm weekdays,
1pm - 5pm weekends
Building 303 - Abacus Lab, ground floor

7am - 11pm weekdays,
1pm - 5pm weekends
Building 408 & 501- Abacus Labs, ground floor 9am - 9pm weekdays,
1pm - 5pm weekends
Building 402 & 204 Helpdesks 7am - 7pm Monday - Friday,
Closed weekends
Perth City Campus (CGSB) - Room 215, level two 4pm - 7pm Monday - Thursday,
Closed Friday
Semester breaks:  
Building 303 - Abacus Lab, ground floor 9am - 5pm weekdays,
1pm - 5pm weekends

By telephone

Australia: 1300 222 888

International: +61 1300 222 888

During semester:
7am - 11pm weekdays

Semester breaks:
9am - 5pm weekdays
1pm - 5pm weekends

OASIS Central is available year-round except on the following Australian holidays (For specific dates refer to the Current Student - Academic Calendar on the Current Students web site):

  • New Year's Day
  • Australia Day
  • Good Friday
  • Easter Monday
  • ANZAC Day
  • Christmas Day
  • Boxing Day

This includes any public holidays when the official day falls on a weekend.