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Mobile access for email

You can use your smart phone to access information in your Office 365 account through Exchange ActiveSync. This connection keeps your mobile phone up to date with your mailbox through a process known as synchronisation.

Most smart phones support Exchange ActiveSync, but if you are not sure, please check your mobile phone documentation or contact your provider for confirmation. Please also keep in mind data usage charges before using this service.

Setup instructions

Windows phone:

  1. On the mobile phone, from the home screen, tap Start, and then tap ActiveSync.
  2. Click Menu, and then click Configure Server.
  3. Add the server address (How do I find my server address?)
  4. Select the This server requires an encrypted (SSL) connection check box.
  5. Click Next.
  6. Enter your Username and Password. Your username is the same as your email address, and the password is your OASIS password.
  7. Select the Save password check box.
  8. Click Next.
  9. Select the check box next to each kind of information you want to synchronise with the server, and then click Finish.

Android:

  1. From the apps screen, select Mail.
  2. If you have existing accounts, tap the menu icon (three vertical dots), and then tap Add account.
  3. Select Microsoft Exchange ActiveSync.
  4. Select Manual Setup.
  5. Enter your email address (your student email address - your email address will always be of the form "studentID@student.curtin.edu.au" regardless of whether you have become a postgrad student).
  6. Add the server address (How do I find my server address?).
  7. Enter the domain as "student".
  8. Enter your Username and Password. Your username is the same as your email address, and the password is your OASIS password.
  9. Select the This server requires an encrypted (SSL) connection check box.
  10. Click Next.
  11. Select the settings you would like to import, and the frequency you would like your mail to download.
  12. Click Next.
  13. Enter an Account name (this will default to curtin.edu.au).
  14. Click Finish setup.

Apple iPhone

Please note that Apple iPhone's support Exchange ActiveSync. However, since it only supports one Exchange account per device, you can also use the POP/IMAP access on your iPhone if required.

  1. Tap Settings > Mail, Contacts, Calendars > Add Account.
  2. Tap Microsoft Exchange.
  3. Tap in the email box and enter your full email address - in the format "studentID@student.curtin.edu.au" regardless of whether you have become a postgrad student.
  4. Tap in the Password box and enter your OASIS password.
  5. Optionally, tap in the Description box and enter a short description for the account (e.g. Curtin Student Email).
  6. Tap Next on the upper right corner of the screen.
  7. Add the server address (How do I find my server address?).
  8. Enter the domain as "student".
  9. Tap Next.
  10. Choose the type of information you want to synchronise. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronisation for a type of information, tap and slide the switch to OFF.
  11. Tap Save.

If you're prompted to create a new passcode, tap Continue and enter a numeric passcode. You'll need to enter the passcode twice.