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Netiquette Guide for Students

When we communicate with someone we often depend on their tone of voice, expression, body language and sounds such as sighs and laughter to help us work out just what that person is trying to say.

During your studies you may use a variety of online communication tools such as email, discussion boards, blogs, wikis and social media such as Twitter, FaceBook, and YouTube.

In most of these cases of communicating through internet based programs the medium for your message is text.

Communicating via online technologies can sometimes desensitise us to the need for courtesies we would normally demonstrate when interacting face-to-face. In order to help replace some of these missing spoken communication cues, a specific net culture has developed: a network etiquette otherwise known as "netiquette".

At Curtin you are encouraged to participate and engage in all online communications with a positive attitude, a respect for others and a desire to learn. The guidelines below present some general and technology specific netiquette principles to guide your appropriate net use and communication conduct throughout your time as a student.

Guidelines

General

In general, basic rules of common courtesy are even more important in online communications because the tone of message has to be inferred without body language or tone of voice. To help do this, try to-


Content

When choosing what to include in your communication, it is best to -

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Collaborative communication environments

Curtin's collaborative communication environments include discussion forums, blogs and wikis. When using these, try to -

Email

Resources

For more information, you may like to refer to Email Etiquette for Students [.pdf]

The Netiquette Guide for Students text has been adapted from the following resources:

Netiquette Guidelines [RFC 1855]
CITs Information and Communication Technology (ICT) Social Media Guidelines [.pdf]
Curtin Policies: Social Media Use Guidelines for Staff [.pdf]
Stony Brook Discussion Board: Examples of Discussion Board Etiquette for Online Courses[.pdf]
University of Wisconsin, Stout's Discussion Board Etiquette
Internetrix's 2006 "Say What: Netiquette" article

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